Frequently Asked Questions

Find quick answers to common questions about shipping, tracking, and delivery services.

How do I track my shipment?

You can track your package anytime by visiting our Track Shipment page and entering your tracking number (e.g., AX123456789). You will get real-time location updates and status notifications.

How long does standard delivery take?

Standard delivery typically takes 2 to 4 business days depending on the destination. We also offer Express Delivery (1-2 business days) and Same-Day Delivery within select metro areas.

What items are restricted from shipment?

We do not transport hazardous materials, illegal substances, perishable goods without clearance, or unregistered firearms. Please review our terms or contact support for specific inquiries.

How is shipping cost calculated?

Shipping costs depend on package weight, dimensions, pickup/destination addresses, and chosen delivery speed. You can use our online Pricing Calculator for an immediate estimate.

Still Have Questions?

Our customer care team is available 24/7 to assist with your shipments.

Contact Us